Commander is Evolving

Transitioning to Vocus to Serve You Better

Have Questions?

Access our customer portal for enquiries and support. Our team is ready to assist with any questions about the transition.

Take Command

Existing Customer?

Visit our dedicated customer hub on the new website for detailed information about your enhanced services and capabilities.

Customer Hub

Explore Business Solutions

Discover the full range of Vocus solutions and see how we can support your company's growth and success.

Business Solutions

Enhanced Capabilities, Same Trusted Service

We're excited to announce that Commander is transitioning under our parent company Vocus to provide you with even greater capabilities and enhanced support.

This strategic move allows us to deliver enterprise-grade solutions while maintaining the personalized service you've come to trust and rely on. Commander partners will also benefit from this transition, gaining access to more comprehensive solutions and enhanced support to better serve their customers.

What's New for You

  • Enterprise-grade solutions and infrastructure
  • Enhanced dedicated support services
  • Access to our expanded business product portfolio
  • Strengthened security and reliability
  • Improved scalability for your growing business
  • Commander partners gain access to more comprehensive solutions and enhanced support

Everything Else Remains the Same

Your account details, billing arrangements, service agreements, and day-to-day experience will continue unchanged. We're simply enhancing what we can offer you.

Your Account

All existing account details and access remain exactly the same

Your Billing

Current pricing and billing arrangements continue unchanged

Your Support

Same great support team, now with enhanced capabilities

Your Services

All current services continue without interruption

Transition Date

22 September 2025

Our transition to the Vocus will be seamless and requires no action from you. You'll start experiencing the enhanced capabilities immediately.

Frequently Asked Questions

Will my account numbers or login details change?

No, all your existing account numbers, usernames, and passwords will remain exactly the same. You'll continue to access your services through the same portals you use today.

What happens to my existing contracts and pricing?

All current contracts, pricing agreements, and terms remain in effect. There are no changes to your existing commercial arrangements as part of this transition.

Will there be any service downtime during the transition?

No, the transition is seamless and administrative. Your services will continue to operate without any interruption or downtime.

What will change?

You’ll start seeing the Vocus brand on your bills and communications. Over time, you’ll gain access to new and improved services.

What does this mean for Commander partners?

Commander partners will also transition and gain access to more comprehensive business solutions and enhanced support resources to better serve their end customers.

Who should I contact if I have questions?

Your existing support contacts remain the same. You can also use our Take Command or contact our transition support team at 132 777