Enhanced Capabilities, Same Trusted Service
We're excited to announce that Commander is transitioning under our parent company Vocus to provide you with even greater capabilities and enhanced support.
This strategic move allows us to deliver enterprise-grade solutions while maintaining the personalized service you've come to trust and rely on. Commander partners will also benefit from this transition, gaining access to more comprehensive solutions and enhanced support to better serve their customers.
What's New for You
- Enterprise-grade solutions and infrastructure
- Enhanced dedicated support services
- Access to our expanded business product portfolio
- Strengthened security and reliability
- Improved scalability for your growing business
- Commander partners gain access to more comprehensive solutions and enhanced support
Everything Else Remains the Same
Your account details, billing arrangements, service agreements, and day-to-day experience will continue unchanged. We're simply enhancing what we can offer you.
Your Account
All existing account details and access remain exactly the same
Your Billing
Current pricing and billing arrangements continue unchanged
Your Support
Same great support team, now with enhanced capabilities
Your Services
All current services continue without interruption
Transition Date
Our transition to Vocus will be seamless and requires no action from you. You'll start experiencing the enhanced capabilities immediately.
Frequently Asked Questions
Will my account numbers or login details change?
No, all your existing account numbers, usernames, and passwords will remain exactly the same. You'll continue to access your services through the same portals you use today.
What happens to my existing contracts and pricing?
All current contracts, pricing agreements, and terms remain in effect. There are no changes to your existing commercial arrangements as part of this transition.
Will there be any service downtime during the transition?
No, the transition is seamless and administrative. Your services will continue to operate without any interruption or downtime.
What will change?
You’ll start seeing the Vocus brand on your bills and communications. Over time, you’ll gain access to new and improved services.
What does this mean for Commander partners?
Commander partners will also transition and gain access to more comprehensive business solutions and enhanced support resources to better serve their end customers.
Who should I contact if I have questions?
Your existing support contacts remain the same. You can also use our Take Command or contact our transition support team at 132 777